Nomad By Welkeys F.

(Voir infos de l'entreprise)

Membre depuis octobre 2017

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Commentaires de locataires (28)

Katarina P. octobre 2022 The apartment was okay and we actually enjoyed it but we had to leave early because of a leak that was causing a mold infestation in the apartment that was spreading to the bedroom and kitchen. The agency was great in helping us relocate however were not very quick to react.
Douglas D. juillet 2022 Manque de poubelles, decintres.
Le ménage est à surveiller car j’ai du vider le sac de l’aspirateur bouché….
Oscar L. juin 2022 T1 avec piscine idéalement situé Great place to stay. I'd recommend it.
Alisdair G. juin 2022 I really enjoyed my stay here. A functional appartment, not super-luxourious, but a fantastic, characterful location in the beautiful old town of Bordeaux near the Garonne. You have to climb 113 steps to reach it - so if you are not too fit, you might not enjoy this apect of it.
Angela S. juin 2022 Studio lumineux au coeur de Paris L'appartement ne correspondait pas aux photos (la plupart des vitres/fenêtres étaient cassées, il pleuvait à l'intérieur; les murs abîmés avec la structure métallique rouillée sous le plâtre apparente, lunette de toilettes cassées, pas d'eau chaude dans la cuisine...) On m'a assurée que les travaux seraient faits dans la semaine, donc j'ai pris. Il a fallu 4,5 mois et je ne sais combien de relances sans réponses avant que Welkeys ne bouge. On m'a parlé d'un dédommagement...j'attends toujours.
Pierre F. janvier 2022 T2 de charme en plein Presqu'Ile Logement très bien situé. Pourrait être mis davantage en valeur par une décoration et du mobilier plus moderne et une meilleure insonorisation.
Patrick Arthur C. janvier 2022 T2 avec balcon - Villeurbanne I rented the apartment for a 2,5 months stay. The apartment smelled like smoke and it was quite dirty when I moved in. There was no internet connection and the communication was very poor. I had to file THREE formal complaints during my stay to achieve any response. The biggest issue was the fact a coworker of the managing stuff entered the apartment without my consent. This was a major violation of my privacy and rights. I am NOT recommending the apartment and Welkeys as managing organization.
Douglas D. décembre 2021 Pas de table pour manger
Becky I. décembre 2021 Grand Studio Lumineux Montrouge Good apartment with everything you’d need. Although 4 tables was unnecessary for one person and a waste of space that could be used for a sofa for example.
Munkherdene G. octobre 2021 Charmant studio à deux pas de Paris It was a great pleasure.

Merci,
Sarah L. août 2021 Studio douillet proche Gare Lyon Le logement est situé dans une résidence étudiante, ce qui n'est pas précisé.
Le lave-linge est un lave-linge commun, et payant (3€ le lavage, 1,80 le séchage), ce qui n'est pas précisé.
L'appartement n'est pas très lumineux.
En deux mois, j'ai subi 3 infiltrations d'eau.
Je n'ai pas eu d'état des lieux, ni d'entrée ni de sortie. La personne qui m'a accueillie était exécrable.
Le réfrigérateur ne fonctionnait pas lorsque je suis arrivée.
Le logement est très cher pour ce qu'il est.
Didier A. août 2021 UN CAUCHEMAR !! .....
Bibiana H. mai 2021 The apartment was exactly as soon in pictures, spotless clean, comfortable, very close to everything in the city. The communication with the landlord was great, always ready to help.
I will definitely stay here again and I’d recommend it to anyone looking for a place to rent in Nice, you won’t regret renting with them :)
Réponse de Nomad by welkeys
Hi Bibiana,

We appreciate your good feedback and the fact that you enjoy your stay in Nice.
Don't hesitate to come back to us for your next experience in France.
Best regards,
Baptiste Welkeys
Mory-Fodé C. mai 2021 C'était vraiment top, rien à redire !
Je relouerai peut-être ce même appartement
Réponse de Nomad by welkeys
Bonjour Mory-Fodé,

Merci pour votre retour positif.
Nous vous attendons pour votre prochaine location.

Bien à vous,
L'équipe moyenne durée
Welkeys
Fortune Carelle N. mai 2021 Beau studio propre quasiment neuf conforme aux photos diffusées sur le site et bien situé car au plein centre de Nice dans un quartier où tous les commerces essentiels sont à moins de 10 minutes à pied (important lorsqu’on n’est pas véhiculé)
Seul bémol : le système d’aération qui fait trop de bruits ainsi que le système de clim/chauffage
Réponse de Nomad by welkeys
Bonjour Fortune,

Nous vous remercions pour votre avis positif sur votre séjour à Nice.
Nous sommes désolés pour le système d'aération, nous en prenons note pour nos prochaines réservation.

Bien cordialement,
L'équipe moyenne durée, Welkeys
Michaël S. juillet 2020 Appartement avec grande terrasse Inadéquation complète entre l'annonce et la réalité de l'appartement. Il aura fallu plus de 5 mois (l'hiver) pour changer la chaudière défectueuse à l'entrée.
Réponse de Nomad by welkeys
Bonjour Michaël,
Nous avons bien pris connaissance de votre commentaire et nous vous présentons à nouveau toutes nos excuses pour la gêne occasionnée. Néanmoins, nous vous rappelons que de multiples réparations ont été effectuées par les propriétaires durant ces 5 mois, dans le but de corriger rapidement le problème. Finalement, la chaudière a effectivement été remplacée et vous avez été généreusement dédommagé par les propriétaires.
Quant à votre remarque sur l'annonce, les photos de l'appartement datent d'un an mais permettent tout à fait de se rendre compte de l'état et de l'aménagement actuels du logement. De plus, nous proposons à tous nos locataires de visiter nos appartements avant location.
Nous restons à votre disposition pour toute information supplémentaire.
Cordialement,
L'équipe Welkeys
Cristine Elise P. mars 2020 Très bel appt proche MUSEE J. ANDRE When receiving the apartment, the cleaning of it was not great. Other than that the apartment's space, two bathrooms, as well as the vast amount of light that came in where great. We were only handed one key to the apartment, and it took a while to receive the mailbox's keys. The kitchen was really spacious and had good storage space, was also equipped with a big refrigerator. All-round it was a good 1st Paris stay experience. :)
Réponse de Nomad by welkeys
Hello Cristine,
Thank you for the review, it is very much appreciated. We are delighted to read that you liked the apartment and its spaciousness and that you overall enjoyed this experience. However, we are deeply sorry if the cleaning quality did not meet your expectations when you first arrived in the accommodation. As for the keys, we indeed provide our guests with one set of keys per apartment. We have taken your remarks into account and hope to host you again for a new stay!
Best regards
Sophie C. mars 2020 Au c/i,le ménage n'avait pas été fait correctement et il manquait des éléments. Ensuite, une succession de problèmes et très peu de réactivité de la part de Wellkeys.Ex: nous avons du attendre plus d'un mois pour avoir une télévision en état de marche. Nous attendons toujours un retour de Wellkeys concernant notre demande de compensation financière.Les -:l'appartement peu lumineux,odeurs de reflux d'égout dans la SBD et l'appartement aurait besoin d'un meilleur entretien de la part du loueur.
Veronica S. février 2020 Magnifique T3 au coeur de Lyon HORRIBLE.The administration was AWFUL.We notified the existence of a leak and they did nothing until one day a chunk of the ceiling fell down. After that, they started having people over to fix it with an extremely short notice. One time they informed us that they would be over to “take a look” at the leak, but when we came back we discovered a WAR ZONE, the entire apartment was covered in plastic COMPLETELY INHABITABLE. We had to carry out a deep cleaning session to take out all the dust.
Réponse de Nomad by welkeys
Hello Veronica,
Thank you for taking the time to write this review. There was indeed a leak in the apartment, which needed to dry before we could plan an intervention. The owner and our teams then agreed that they would solve the problem by planning the intervention while you were absent for a few days in order to make things easier for you. You were told about it by email so you knew what was going on in the accommodation. Unfortunately, you came back earlier than planned and this is the only reason why you found the apartment in this state. We are sincerely sorry for the inconvenience but do not quite understand why you described the administration as awful when we did our best to make your stay comfortable. We deeply regret that you limited your whole experience to this mishap and hope to welcome you again one day for a brand new experience.
Best regards
Mohammed A. décembre 2019 The appartment from a first look was a perfect but then the problem appeared after check in. The floor and the carpet were very dirty. There are many cockroach in the kitchen and in the entire room.
There is very noisy sound from a machine near to my door. Finally, this appartment doesn't worth this price and I will not recommend it for any one..

I would like to thank Marie for her good help and communication with me.
Réponse de Nomad by welkeys
Hello Mohammed,
Thank you very much for taking the time to write this review, it is extremely valuable to us as we strive to improve with each and every stay. We are really glad that you appreciated Marie's help. However, we are deeply sorry for the inconveniences you have mentioned in your comment. Concerning the cleaning, know that we are now working with different people. We are really sorry and can assure you the issue you have raised is now solved. As for the price, we remind you that it depends on a lot of different factors: the location, the period of the year, the evolution of the market... Our revenue manager takes all these aspects into account before defining the price of our apartments. We are sincerely sorry if your experience disappointed you and remind you that you can contact our teams anytime if you need help during your stay.
As our priority is to satisfy all our guests to the best, we hope to welcome you again in order to offer you a better experience.
Best regards
Miguel A. décembre 2019 Lumineux appartement 5 min de paris Loved both the location and the apartment itself. Be sure to agree very well in advance how to proceed with the check-in, much more if you arrive in Paris and do not have a working cellphone signal.

It would be very appreciated if the tenant was more flexible with both the check-in times, as travel delays always do occur.
Réponse de Nomad by welkeys
Hello Miguel,
Thank you for taking the time to write this review, it is very much appreciated as we strive to improve with each and every stay. We are delighted to read that you liked our apartment as well as its location. However, we are sincerely sorry if checking-in was complicated for you. Having no working cellphone can indeed make it even more difficult. Be sure that we have taken you remark into account, we will try to be more flexible next time. We hope to welcome you again in one of our properties!
Best regards
Lauren D. décembre 2019 Appartement magnifique, totalement conforme aux photos! Confortable, bien situé et surtout très bien équipé, tout a été super du début à la fin.
Réponse de Nomad by welkeys
Bonjour Lauren,
Nous vous remercions pour ce retour qui nous fait très plaisir. Nous sommes vraiment ravis que vous ayez apprécié loger dans cet appartement et que vous ayez été satisfaite par nos services. Nous serions très heureux de vous accueillir à nouveau.
Bien à vous
Harwell Management - M. mars 2019 bel appartement conforme à l'annonce et agréable, le quartier est un peu limite.
Mya B. décembre 2019 Joli studio proche de la mer à Nice Ne dites pas four lorsqu il sagit d un micro onde grill
Réponse de Nomad by welkeys
Bonjour Mya,
Nous vous remercions d'avoir pris le temps de nous laisser ce commentaire et d'avoir attiré notre attention sur ce point. Nous sommes sincèrement désolés si cela vous a porté à confusion et allons modifier l'annonce en conséquence. En espérant vous accueillir à nouveau dans l'un de nos logements pour vous offrir une meilleure expérience.
Bien à vous
Mario P. février 2019 Beautiful place with a fantastic view on the Eiffel tower. The only problems came with the agency.
Katharine S. décembre 2019 Ideal location but extremely dusty, unclean, and cluttered when I arrived.
Réponse de Nomad by welkeys
Dear Katharine,
Thank you very much for taking the time to write this review, it is extremely valuable to us as we strive to improve with each and every stay. We are delighted to know that you were overall pleased by our service but are sincerely sorry if the cleaning did not meet your expectations. We are now working with different people and remind you that our teams are at your disposal during your stay. They can call back the staff members in charge of the cleaning if needed. We are again really sorry and hope to welcome you again someday in order to offer you a better experience.
Best regards
Angela J. décembre 2019 The place was filthy when arrived. Ever after a cleaner came there were piles and piles of trash. No one responded to my requests to come get it. No one responded to any of my questions. Very disappointing experience. Poor communication. And poor customer relations.
Réponse de Nomad by welkeys
Hello Angela,
Thank you very much for taking the time to write this review, it is extremely valuable to us. We are sincerely sorry if the cleaning quality did not meet your expectations and if you were not satisfied by the communication with our teams. Know that we are now working with different people and that our service has been improved. As our priority is to satisfy all our guests to the best, we hope to welcome you again in one of our properties in order to offer you a better experience.
Best regards
Janat J. mai 2018 Very unsatisfactory from beginning to end. Mainly due to the negligence of management.

Informations de l'entreprise

Raison sociale : Concierge Personal SAS

Adresse : 124 rue Réaumur Paris 75002 France

N° SIRET : 80778731200030

N° TVA : FR84807787312